|
Common
Complaints About The Car Insurance Industry
Automobile insurance is a necessary evil. It protects policy holders
in case of a car accident by providing payment for vehicle body
repairs and treatment of personal injury. It also protects the
uninsured drivers, allowing financial coverage in case of serious
bodily injury. There are many complaints from drivers regarding the
automobile insurance industry. Most of those complaints are valid.
The following is a discussion of several reasons as to why so many
experience animosity toward automobile insurance companies.
Check here
for advice about
buying car insurance
Excessively High Premiums
It seems as though the premiums that most car insurance companies
charge their clients is not justified related to the quantity or
monetary value of insurance claims. One of the most common
complaints comes from younger drivers. temp car insurance (details
available from
www.insuranceshortterm.co.uk) premiums are often so high for
teenage drivers that it is simply cost prohibitive for them to
insure a vehicle. Those young drivers typically have to rely on
parents for assistance paying the car insurance bill and often work
long hours while attending school. The seemingly arbitrary age of
twenty five is about when experienced drivers generally start to
feel some relief in the form of reduced premiums. Even experienced
drivers that have incurred no major traffic violation charges and
have filed no automobile accident claims with their insurance
company are often plagued by high premiums. The cost of keeping an
automobile adequately insured causes some drivers to under insure
their vehicles or allow their temp car insurance policies to lapse.
This can lead to financial and legal difficulties if and when they
are involved in a serious automobile accident.
Poor Customer Service
It seems as though automobile insurance companies are all to eager
to collect their premiums by their stated deadlines or terminate the
policy or charge excessive fees for late or missed payments. These
insurance providers are also known for notifying state departments
of motor vehicles immediately upon any insurance violation which can
result in suspension or cancellation of vehicle registration and the
imposition of large fines. A common complaint among auto insurance
policy holders is the difficulty and resistance that is experienced
when attempting to rectify or dispute a claim. Policy holders can be
shuffled around among impersonal insurance staff members before
receiving a satisfactory resolution, if ever. Poor customer service
and a general lack of regard for the policy holders’ concerns has
long been a complaint about the automobile insurance industry.
Inferior Auto Repairs
Automobile insurance companies are known for ordering vehicle
repairs using inferior vehicle parts and maintaining relationships
with auto body repair shops that perform substandard work. This
practice is financial beneficial to vehicle insurance companies
because, in many cases, they are only required to ensure that a
damaged automobile is repaired to an extent that is consistent with
minimal legal standards. This reduces the financial obligation of
the car insurance companies and allows them to inflate their profit
margins.
While most drivers accept the mandatory requirement of paying temp
car insurance as being a part of the right to own and operate a
vehicle on public streets, it does not eliminate the fact that the
excessively high premiums, poor customer service and inferior auto
repairs places a financial burden on many car insurance policy
holders and provokes a general feeling of animosity toward the auto
insurance industry.
Designer:
Winston Campbell Copyright 2010 |